Frontier Airlines: Best Kept Secret - Ad Analysis

AI Editor notes
Straight from the gut!!
“This is a solid, meat-and-potatoes local market ad. It's not trying to win a Cannes Lion, it's trying to get people in Central Jersey to realize they can fly out of Trenton. The 'secret's out' gag is a simple, clever way to justify the ad's own existence. It's charming, on-brand for the era, and probably worked quite well. No notes, it does its job.”
Quick Summary
This ad effectively uses Frontier's established talking animal creative platform to introduce a new, localized service from Trenton Airport. It turns a potential negative (flying from a smaller, lesser-known airport) into a compelling 'insider secret' of convenience and low prices, perfectly targeting travelers tired of the major hub experience.
Executive Summary
This Frontier Airlines spot from 2013 is a textbook example of how to leverage a strong, existing brand platform to launch a hyper-local initiative. At a time when Frontier was establishing itself at smaller, alternative airports, this ad for Trenton-Mercer Airport (TTN) perfectly encapsulates the strategy. The brand's core creative asset—the talking animals on the plane tails—is deployed not for a grand brand statement, but for a charmingly simple, tactical purpose.
The core insight is that for many travelers, the stress, cost, and chaos of a major airport hub is a significant pain point. The ad cleverly reframes the choice to fly from a smaller airport like Trenton not as a compromise, but as a smart, exclusive secret. It taps into the desire for a hassle-free experience, positioning 'no crowds' and 'affordable parking' on par with 'low fares'. This speaks directly to a specific customer mindset, one that prioritizes ease over the perceived prestige or vast destination list of a mega-airport.
The execution follows a simple Setup-Turn-Payoff structure. The Setup is the initial conversation between the animals, establishing the premise that Trenton is a 'best kept secret'. This immediately piques the interest of the local viewer who may not even know commercial flights were an option. The Turn is delivered by the smug Lynx, who points out the obvious: 'We're on the air.' This meta-joke, acknowledging that an advertisement is by definition not a secret, is the comedic heart of the spot. The Payoff is the direct address to the audience: the secret is now yours to enjoy. The on-screen graphics reinforce the three key benefits (Low Fares, Affordable Parking, No lines) before driving to a clear call-to-action.
The debrief for the team that made this would be positive. They successfully translated a strategic business pivot—activating a secondary airport—into a simple, on-brand creative message. The ad proves that a brand's most recognizable creative elements can be flexible enough to work for both national brand-building and targeted, local retail messaging. It’s a reminder that sometimes the most effective advertising isn't about changing the world, but about solving a customer's problem in a way that feels clever and personal.
Theme Keywords
Brand Position
The smart, low-stress, and affordable alternative to big-airport flying.
Brand Archetype
The Jester
Creative Game Plan
We'll use our well-known talking animals to let travelers in the Trenton area in on a 'secret': you can avoid the nightmare of big airports by flying Frontier from your local, hassle-free alternative.
Diagnosis: Issues & Solutions
Primary Issue: Clarity of 'What's Next?'
The Problem:
The call to action is clear, but it lacks urgency. While the ad effectively builds desire for the Trenton service, it doesn't give the viewer a compelling reason to 'book today' beyond the evergreen benefits. A specific, time-bound launch offer could have converted interest into immediate action more powerfully.
The Solution:
Integrate a concrete launch promotion directly into the ad's closing message. For example: 'The secret’s out. Book from Trenton this week and get fares from $49. Visit flyfrontier.com.'
Secondary Issue: Emotional Connection
The Problem:
The ad is humorous and charming but operates on a surface level. The 'problem' of big airports is stated but not felt. It misses an opportunity to connect with the genuine frustration and exhaustion people feel at major hubs, which would make the 'secret' solution feel even more satisfying.
The Solution:
Briefly show or allude to the chaos of a typical big airport (e.g., sound design with frantic announcements, a visual of a long security line) before cutting to the calm of the Frontier planes. This would create a stronger emotional contrast and heighten the value of the 'secret'.
Additional Notes
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